Families, specialists, and primary care providers work together and communicate regularly about the child’s health. This individualized, family-centered care approach ensures that treatment plans are tailored to meet the unique needs of each child.
A Collaborative, Holistic Approach to Care
Our Complex Care Service includes a highly specialized, collaborative team comprising physicians, nurse practitioners, care coordinators, social workers, and therapy specialists. Together, they work to create tailored evidence-based care plans that empower families to navigate complex medical landscapes effectively.
Our families constantly stay connected with our teams through dedicated clinic visits, real-time telemedicine consultations, and direct communication, ensuring complete care coordination across various specialties and health care settings.
“Families are grateful for the personalized care plans, which have provided them with clearer guidance and reduced the stress of managing complex medical conditions.”
Helping to Navigate More than Health care
We are committed to supporting families holistically, addressing not only medical needs but also logistical and emotional challenges. Our team is there to provide emotional and psychosocial support, helping families cope with the challenges of long-term medical care. And we help families navigate insurance and financial concerns, ensuring access to necessary medical services and equipment.
Our Complex Care Service not only offers empowerment but also caregiver education, equipping families with the knowledge and tools needed to manage their child’s care effectively.
“Duke’s support services, including social workers and care coordinators, have helped them access critical resources, such as transportation and medical equipment, which alleviated logistical challenges.”
Seamless Integration of Care
Our enhanced care-coordination reduces fragmentation across multiple providers, and helps decrease the frequency of emergency department visits and hospital admissions.
We constantly work together to streamline communication, ensure real-time updates on patient care, and improve care strategies and outcomes with:
- digitally integrated, real-time care plans within medical records
- data-driven decision-making, using patient analytics
- cutting-edge health care technology
We also offer transition planning for young adults, ensuring continuity of care as they move into adult health care systems.
“Duke’s Complex Care Service has significantly improved their quality of life, highlighting the seamless integration of care that prevents unnecessary hospitalizations.
Questions?
Contact us to learn more about our Complex Care Service.
Please note: The program has specific enrollment criteria, so it may not be suitable for everyone.